in a timely manner. Escalate complex issues to higher-level support when necessary. Customer Relationship inquiries, complaints, and comments. Qualifications: Education: High school diploma or equivalent. Experience:
compilation of pro - forma quotes per SOP – Yes – Training done Accurate and timeous compilation pro - forma related reporting thereof – Once a year – Needs training on this Management and maintenance of customer To communicate with production and logistics departments to agree on delivery dates - Yes To liaise with with the production and operations departments to resolve any product or technical queries - Yes Inform performance. - Yes Provide information to the accounts department on incoming and completed orders payments as
only to our Luminous offer) Arranging regular training events, in collaboration with the technical teams include turnover targets, stock holding targets, training, and marketing targets. Customer Agreements and community. Organizing weekly and monthly Luminous training event in different parts of South Africa (and customers/partners. Organize and attend joint training events with our customers. General Keeping overall