only to our Luminous offer) Arranging regular training events, in collaboration with the technical teams include turnover targets, stock holding targets, training, and marketing targets. Customer Agreements and community. Organizing weekly and monthly Luminous training event in different parts of South Africa (and customers/partners. Organize and attend joint training events with our customers. General Keeping overall their customers (end users). Working with the Service Team, Operations, and other business units to give
be an advantage (Instrumentation / Mechanical Engineering). At least two years of proven technical internal
compilation of pro - forma quotes per SOP – Yes – Training done Accurate and timeous compilation pro - forma related reporting thereof – Once a year – Needs training on this Management and maintenance of customer
telephone calls and providing exceptional customer service. This role involves identifying customer needs needs, offering appropriate products or services, and ensuring customer satisfaction. Key Responsibilities: customers. Present, promote, and sell products/services using solid arguments to prospective customers Customer Care: Inbound Calls: Handle inbound customer service calls and emails. Address customer inquiries, complaints on product features, pricing, and after-sales services. Documentation: Document customer interactions