be an advantage (Instrumentation / Mechanical Engineering). At least two years of proven technical internal
compilation of pro - forma quotes per SOP – Yes – Training done Accurate and timeous compilation pro - forma related reporting thereof – Once a year – Needs training on this Management and maintenance of customer
telephone calls and providing exceptional customer service. This role involves identifying customer needs needs, offering appropriate products or services, and ensuring customer satisfaction. Key Responsibilities: customers. Present, promote, and sell products/services using solid arguments to prospective customers Customer Care: Inbound Calls: Handle inbound customer service calls and emails. Address customer inquiries, complaints on product features, pricing, and after-sales services. Documentation: Document customer interactions