Call Centre Quality Assessor Or Trainer Jobs in Johannesburg, Gauteng

Member Channel / Journey Specialist

 H&s Labour Brokers Cc

Kempton Park

websites, self-service apps, consultants and call centre • Identify emerging member needs and trends, experience and market data to gain insight, and ensure quality control and continually improve processes • Track escalated complaints ensuring these are closed against quality control measures • Stakeholder management • Engage

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