Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships forecasts Maintain product and pricing information on customer portals and internally Collaborate with cross-functional
existing client base through personal performance and customer relationship management. The individual in this following functions: The promotion of aftermarket services and value-added products in line with company growth and profitability. Managing a positive Customer experience and satisfaction Targeting and conversion selling of Aftermarket services, Parts, Accessories, Rental offerings, Service Contract offerings, Tyres assigned sales territory. Contact new and existing customers to discuss their needs, and to explain how these
selling quotes and identifying customer needs with superb customer service. This is a full-time, shift-based individually suited sales and customer service to clients to meet customer expectation whilst delivering to increase business revenue Update and develop customer details on all systems Escalate calls to the relevant
motivated individuals to drive sales and build strong customer relationships over the phone. ð¼
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relationships with key decision-makers, and delivering customized, sustainable solutions. You will enjoy the fast will be critical, as you work to maintain high customer satisfaction and retention through proactive communication meters, is essential. Experience working with customers in both large global companies and small to medium-sized sales cases, and delivering high standards of customer service. What you'll get: You will receive a competitive
relationships with key decision-makers, and delivering customized, sustainable solutions. You will enjoy the fast will be critical, as you work to maintain high customer satisfaction and retention through proactive communication meters, is essential. Experience working with customers in both large global companies and small to medium-sized sales cases, and delivering high standards of customer service. What you'll get: You will receive a competitive
- Build the required support systems and service skills to capture the aftermarket sales associated guidelines.
- Resolve customer complaints regarding sales and service.
- Confer with support support staff and / or potential customers regarding equipment needs and advise on types of equipment to purchase detailed knowledge of the companys products or services
- Research competitors, including marketing support and training to direct and indirect sales / service staff.
- Attend and interact with relevant
sales skills. Excellent interpersonal and customer service skills. Proficiency in data analysis and sales
sales skills. Excellent interpersonal and customer service skills. Proficiency in data analysis and sales
fulfil the necessary requirements within the Customer Services Division to support the Conversions &