complimentary LED Lighting solutions are looking for a Customer Engagement/ Internal Sales Consultant to join Montague Gardens, Cape Town. You will deal with customers telephonically and this is an office based position able to drive product sales of stagnant stock to customers and the external sales team. You will be able At least 3 - 5 years experience in an internal customer interfacing position Experience working in a technical
quotations and technical advice to customers - Sourcing new customers/business - Process sales orders and and purchase orders. - Develop customer opportunities and support the sales and financial team. - Product record of excellent service within a repeating customer base - Strong administrative, organizational and qualifications or experience - Ability to source new customers Working Hours: 8 to 5 Monday - Friday Renumeration:
quotations and technical advice to customers - Sourcing new customers/business - Process sales orders and and purchase orders. - Develop customer opportunities and support the sales and financial team. - Product record of excellent service within a repeating customer base - Strong administrative, organizational and qualifications or experience - Ability to source new customers Working Hours: 8 to 5 Monday - Friday Renumeration:
agreement on an NPG, they explore with the prospective customer the consequences of either addressing the NPG to wins and invoice. Track billing and survey customer satisfaction • Source and distribute relevant marketing material to customers. • Attract new relationships with new customers by supporting collaborative relationships with key personnel in assigned new customer accounts; and provide continuous, accurate and and consistent feedback to prospective customers. • Ensure an in-depth understanding of the business unit
Job Tasks and Responsibilities:
Customer service processing orders, handling all correspondence products/services,
processing goods returned, handling customer queries, etc
General assistance counting English)
Excellent telephonic skills
Excellent customer service skills
SAP working knowledge
3+ knowledge
3+ years experience in marketing/sales/customer service environment
Preferred
of placed orders from customers. Handling customer queries Building sound customer relationships Follow
of placed orders from customers. Handling customer queries Building sound customer relationships Follow
our client expand their business activities and customer database in the Cape Town and the broader Western and pursuing new sales prospects and maintaining customer satisfaction as well as meeting and exceeding service and client loyalty in building customer base. Calling on customers and servicing their needs. Writing organizational, operational, and planning skills in a customer service- and sales focused environment.
our client expand their business activities and customer database in the Cape Town and the broader Western and pursuing new sales prospects and maintaining customer satisfaction as well as meeting and exceeding service and client loyalty in building customer base. Calling on customers and servicing their needs. Writing organizational, operational, and planning skills in a customer service- and sales focused environment.
African market. This role is essential for fostering customer engagement and achieving sales goals. Identify resonate with customers Collaborate closely with the sales team to develop customized solutions for clients resolve issues Collect market intelligence and customer feedback to identify new opportunities Analyze for product development and enhancement based on customer feedback Continuously enhance your technical knowledge PowerPoint) Strong sales acumen with exceptional customer interaction skills High technical aptitude with