communication and contact to enhance service, access to information and advice for clients and members in line with needs and trends • Keep informed of industry trends and new CRM technologies Develop communication material member journey • Identify and customise the right information at the right time to be delivered through multiple comprehensive information as required • Provide members with access to financial performance information, tables those servicing members are adequately trained, informed and have the tools to do their jobs • Timeously
defined above. Communication skills, negotiation , information gathering, problem solving, teamwork. Understanding
defined above. Communication skills, negotiation, information gathering, problem solving, Teamwork, understand