customers Display accuracy regarding messages, quotes, orders, and information given. Answer customer queries offer product information-do quotes and process orders Consult with clients and potential clients Ensure customer expectations are met, not only regarding order taking, but on smooth delivery as well Provide after satisfaction of new and existing customer base in order to be effective in solving challenges that arise
of production or delivery developments affecting orders to sales rep's customers - Yes Maintain and provide the accounts department on incoming and completed orders payments as a basis for forecasting cash flow and point of contact for customers with queries about orders and deliveries, to check any details that may be updating customer records.- Yes Processing customer orders and confirming by telephone, email and print/ email of production or delivery developments affecting orders to sales rep's customers - Yes Inform sales reps
quantities are ordered timeously to meet customer demands and marketing initiatives. Ensure orders are placed Check that deliveries are correct, as per purchase order and that all stock is received in a good condition
stock • Weekly and monthly order taking from customers • Capturing of sales orders on the ERP system and ensuring and delivery of orders • Follow up on customer payments prior to new scheduled order taking • Manage
non-stock items is acceptable before ordering. Review any special orders with the parts manager and obtain approval for any special pricing. Follows up on parts orders to ensure that customers have been served properly
non-stock items is acceptable before ordering. Review any special orders with the parts manager and obtain approval for any special pricing. Follows up on parts orders to ensure that customers have been served properly
non-stock items is acceptable before ordering. Review any special orders with the parts manager and obtain approval for any special pricing. Follows up on parts orders to ensure that customers have been served properly
non-stock items is acceptable before ordering. Review any special orders with the parts manager and obtain approval for any special pricing. Follows up on parts orders to ensure that customers have been served properly
non-stock items is acceptable before ordering. Review any special orders with the parts manager and obtain approval for any special pricing. Follows up on parts orders to ensure that customers have been served properly
should be enthusiastic, outgoing and confident in order to present themselves to our client’s customer base