team as a Regional Sales Manager for Coatings Services, where you'll drive growth and manage key client environment, shaping the future of our coatings services. Responsibilities Lead and manage a high-performing Oversee customer relationships, ensuring exceptional service and addressing any concerns. Provide expert guidance experience in sales leadership within the Coatings Services industry. Proven track record of exceeding sales
Schedule services with customers and field service team; Prepare all necessary work for field service team before services are performed; communicate service expectations and job details to field services team Conduct client communication in a highly customer service-oriented manner and potentially expand the scope
user manual and help escalate the issues to the correct team. As well as onboarding and updating of new user manual and help escalate the issues to the correct team.
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Key Performance
user manual and help escalate the issues to the correct team. As well as onboarding and updating of new user manual and help escalate the issues to the correct team. Excel template highlighting the SR's worked self-build and Bitstream teams with regards to service delivery. Key Performance Areas: Support to Field Escalations: Escalations tracking and insights. Service Delivery engagement.
monthly basis • ensure high levels of customer service levels both in store and through online mediums training and development of employees to ensure correct competency. • Ensure consistent, effective performance
monthly basis • ensure high levels of customer service levels both in store and through online mediums training and development of employees to ensure correct competency. • Ensure consistent, effective performance
user manual and help escalate the issues to the correct team. Excel template highlighting the SR's worked Self build and Bitstream teams with regards to service delivery Key Performance Areas Support to Field Escalations CXX - escalations tracking and insights. Service Delivery engagement
providing insights, as welll as engaging with service delivery teams among other functions. View our escalating issues to the correct team Creating an Excel template highlighting the service requests worked on escalations and providing insights Engaging with service delivery teams Matric essential, tertiary qualification
providing insights, as welll as engaging with service delivery teams among other functions. View our escalating issues to the correct team Creating an Excel template highlighting the service requests worked on escalations and providing insights Engaging with service delivery teams Matric essential, tertiary qualification
telephone, email and print/ email distributing to correct departments - Yes Inform/ update sales reps of ensure all documentation is filed and stored correctly - Yes Provide information on sales to prepare