Senior Account Manager with a proven track record in retaining and up-selling existing accounts within Qualifications and Experience 3 years B2B sales and account management / other relationship management experience successfully retaining and upselling to existing accounts. Experience in working with a high volume of clients
(whichever is applicable in the designated area and account list) Responsible for achieving budget as well Keeping CRM accounts detail and information current and up to date, ensuring dormant accounts are closed closed and duplicate accounts are merged. • Provide technical support to customers in conjunction with Engineering
(whichever is applicable in the designated area and account list) Responsible for achieving budget as well Keeping CRM accounts detail and information current and up to date, ensuring dormant accounts are closed closed and duplicate accounts are merged. • Provide technical support to customers in conjunction with Engineering
and inquiries. Must be able to contact dormant accounts to revive business and will do some counter sales matters timeously. Re-engage dormant accounts. Drive focus customer accounts. Assist with counter sales. Maintain
and inquiries. Must be able to contact dormant accounts to revive business and will do some counter sales matters timeously. Re-engage dormant accounts. Drive focus customer accounts. Assist with counter sales. Maintain
outstanding sales daily Follow up on outstanding accounts Ensure that invoice are paid within the contract
customer queries Communicate with accounts dept with regards to customer account queries Communicate with dispatch
customer queries Communicate with accounts dept with regards to customer account queries Communicate with dispatch
computer skills 3 – 5 years' experience in Sales / Account Management Must come from the following industries: Janitorial and Hardware industry Previous experience in account management or similar positions Proven track record
Role Objectives: Overall management and accountability for business unit focusing on strategy, client standards and client SLA's are adhered to Grow client account Review of Sales/ Cancellations/ Retentions/ Usage opportunities to develop more business within the client accounts Ensure a thorough understanding of program offering