a smalls sales team. Our client is a well-known Lab supply distributor who is seeking an experienced ideal candidate will bring a strong understanding of lab-based customer requirements with respect to their in Life Science &/ Molecular biology Hands on lab experience with Microscopy (specifically Confocal
a smalls sales team. Our client is a well-known Lab supply distributor who is seeking an experienced ideal candidate will bring a strong understanding of lab-based customer requirements with respect to their in Life Science &/ Molecular biology Hands on lab experience with Microscopy (specifically Confocal
includes attracting top talent, delivering high-quality stakeholder service, managing risks, and identifying Meet targets for speed, efficiency, sales, and quality. Efficiently manage call center operations, demonstrating skill development within the team. Ensure high-quality service delivery to all internal and external stakeholders
includes attracting top talent, delivering high-quality stakeholder service, managing risks, and identifying Meet targets for speed, efficiency, sales, and quality. Efficiently manage call center operations, demonstrating skill development within the team. Ensure high-quality service delivery to all internal and external stakeholders
customer service through needs assessment, monitoring quality standards, and evaluation of customer satisfaction the company protocols and procedures to assure quality service and compliance with applicable regulations/laws
product quality complaints, adverse events and medical enquiries to the relevant person in quality assurance/
product quality complaints, adverse events and medical enquiries to the relevant person in quality assurance/
while ensuring compliance with regulations and quality standards. By building and nurturing relationships products and compliance with export regulations and quality standards. Provide market intelligence and analysis
Vertical Leads, Operational Leads to ensure service quality. Contract negotiations and signing off of new opportunities Meet required call ratio weekly with the right quality of engagements all documented in the CRM system
Vertical Leads, Operational Leads to ensure service quality. Contract negotiations and signing off of new opportunities Meet required call ratio weekly with the right quality of engagements all documented in the CRM system