responding and following up on all rescheduled calls and pending information Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client experience in cold calling in a call centre environment Own transport Ability to adapt to shift changes and
responding and following up on all rescheduled calls and pending information Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client experience in cold calling in a call centre environment Own transport Ability to adapt to shift changes and
deliverables. Provide input to the CSC (Client Service Centre) budget for the Financial year, Identifying operating preferrable) Experience · 5 years experience in a Call Centre environment · 2 years experience in a team lead
deliverables. Provide input to the CSC (Client Service Centre) budget for the Financial year, Identifying operating preferrable) Experience · 5 years experience in a Call Centre environment · 2 years experience in a team lead
professional, client-centric manner Matric Contact Centre Experience – min 12 months Customer service sales
Are you a night owl? Then our Supervisor role is for you to lead our night shift with expertise and compassion responsible for selected sales agents, coordinates the shift-based activities of these agents to ensure an adequate or Contact Centre Certifications Minimum applicable experience 5 years in Contact Centre's 3 years in in Contact Centre Management / Supervision Required nature of experience: Team management / supervision
Are you a night owl? Then our Supervisor role is for you to lead our night shift with expertise and compassion responsible for selected sales agents, coordinates the shift-based activities of these agents to ensure an adequate or Contact Centre Certifications Minimum applicable experience 5 years in Contact Centre's 3 years in in Contact Centre Management / Supervision Required nature of experience: Team management / supervision
proper, as this is a FAIS role Flexible to work shifts up to 6pm on weekdays and work weekends (specific (specific hours will be discussed) Public holidays shifts are included Must be multilingual Prepared to work Knowledge: Principles of sales The workings of a call centre Product/Systems knowledge and/or potential to knowledge in a short space of time At least 6 months call centre experience or exposure is advantageous Additional
proper, as this is a FAIS role Flexible to work shifts up to 6pm on weekdays and work weekends (specific (specific hours will be discussed) Public holidays shifts are included Must be multilingual Prepared to work Knowledge: Principles of sales The workings of a call centre Product/Systems knowledge and/or potential to knowledge in a short space of time At least 6 months call centre experience or exposure is advantageous Additional
prepaired to do outbound sales in call centre in Afrikaans. Only matric call centre experiance would be advantage clear Must be prepaired to do outbound sales in call centre Must speak fluent Afrikaans Basic plus commission