encompasses driving revenue by selling products and/or services via telephone or online mediums. This role calls
to build and maintain relationships, identify customer requirements, and seal business deals.
customers, ensuring swift resolution and maximum gain.
7. Respond timely to customer sales inquiries, preparing and providing quotes
stipulated timelines.
8. Deliver premium service to phone and online/e-mail sales clients, meeting
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office sales staff to deliver exceptional customer service and provide the Sales Manager with confidence within it. Consistent delivery of high-quality service. Commitment to team development. Managing Internal personnel. Set performance standards, foster a customer-centric approach, and encourage continuous improvement strategy, target markets, and customer needs. Monitor interactions with customers to enhance their experience Providing High-Level Service: Deliver superior service to internal and external customers, ensuring accuracy
office sales staff to deliver exceptional customer service and provide the Sales Manager with confidence within it. Consistent delivery of high-quality service. Commitment to team development. Managing Internal personnel. Set performance standards, foster a customer-centric approach, and encourage continuous improvement strategy, target markets, and customer needs. Monitor interactions with customers to enhance their experience Providing High-Level Service: Deliver superior service to internal and external customers, ensuring accuracy
Develop and maintain relationships with existing customers through regular communication and follow-up Prepare and quotes to potential and existing customers Ensure customer needs are met in a timely and professional company's products and services Collaborate with other departments to ensure customer satisfaction Meet and regarding customer needs and market trends Provide excellent customer service and ensure customer loyalty history of meeting or exceeding targets Strong customer service skills Problem-solving abilities Strong communication
Develop and maintain relationships with existing customers through regular communication and follow-up Prepare and quotes to potential and existing customers Ensure customer needs are met in a timely and professional company's products and services Collaborate with other departments to ensure customer satisfaction Meet and regarding customer needs and market trends Provide excellent customer service and ensure customer loyalty history of meeting or exceeding targets Strong customer service skills Problem-solving abilities Strong communication
from existing customers and on-boarding new customers in the region. You are the Customer champion and and the face of our client in ensuring customer satisfaction and positioning our client as their partner existing revenue streams by minimising churn of services. Drive cross-functional collaboration to achieve Develop revenue from our clients' new products and services, thereby increasing our clients share of wallet elevate our client as the partner of choice for services in Africa and the Middle East. Key Performance
targets) through effective strategic action involving customer relations, effective communication and product and customer portfolio. To market the company's product and services to the allocated customers/segment attention to detail. Good communication and customer service skills. Ability to read and understand technical Accountabilities Develop and service the allocated territory and customer portfolio, e.g achieving territory of market information encompassing inter alia customers, competitors, economic and credit information
targets) through effective strategic action involving customer relations, effective communication and product and customer portfolio. To market the company's product and services to the allocated customers/segment attention to detail. Good communication and customer service skills. Ability to read and understand technical Accountabilities Develop and service the allocated territory and customer portfolio, e.g achieving territory of market information encompassing inter alia customers, competitors, economic and credit information