compliance with company standards and regulations. This role requires a dynamic individual with strong leadership commitment to maintaining the highest level of customer service. Monitor and oversee the receiving and resolve customer complaints related to warehouse operations. · Maintain the highest level of customer service industry, with at least 5 years at a management level. · Working knowledge of inventory management ERP
KPIs are met, and each and every customer is impressed. Ensure all customer orders are processed and ready with couriers utilised to transport products to customers. · Produce reports and statistics regularly (IN/OUT status report, dead stock report etc). · Verify customer and order information for correctness, checking requested merchandise. · Receive and respond to customer queries if needed. · Prepare invoice & shipping · Inspect outgoing orders for compliance with customers' specifications & satisfaction. · Adjust inventory
KPIs are met, and each and every customer is impressed. Ensure all customer orders are processed and ready with couriers utilised to transport products to customers. · Produce reports and statistics regularly (IN/OUT status report, dead stock report etc). · Verify customer and order information for correctness, checking requested merchandise. · Receive and respond to customer queries if needed. · Prepare invoice & shipping · Inspect outgoing orders for compliance with customers' specifications & satisfaction. · Adjust inventory