metrics are measured and managed (with relevant reporting supplied and managed accordingly First-time deliveries rates are correctly captured into LMS and all reporting is provided pertaining to the buy and sell rates within deemed SLA On time and correct reporting 98% of weekly reports to be sent out On time collection from
metrics are measured and managed (with relevant reporting supplied and managed accordingly First-time deliveries rates are correctly captured into LMS and all reporting is provided pertaining to the buy and sell rates within deemed SLA On time and correct reporting 98% of weekly reports to be sent out On time collection from