operations Quick response to driver's problems i.e., customers refusing stock, truck breakdowns etc. Liaising rate my delivery KPIs by calling drivers and customers. Compiling distribution reports required for DPO drivers. Conducting trade visits to check on customers and drivers. Skills Strong Excel skills & chain and or logistics. 2 years' experience in a customer service role within an FMCG Supply chain and or
administration, capturing waybills, and providing basic customer service. If you have a background in transport records of all waybills. Basic Customer Service: Provide basic customer service support, addressing queries
administration, capturing waybills, and providing basic customer service. If you have a background in transport records of all waybills. Basic Customer Service: Provide basic customer service support, addressing queries
of vehicles to achieve delivery targets as per customer requirements.
dispatching vehicles to meet operational needs and customer requirements. Data Analysis and Reporting: Collect Collaborate with other departments, such as logistics, customer service, and maintenance, to optimize fleet operations
dispatching vehicles to meet operational needs and customer requirements. Data Analysis and Reporting: Collect Collaborate with other departments, such as logistics, customer service, and maintenance, to optimize fleet operations