Reference: DUR002112-CW-1 DUR002112 – EXPORT CONTROLLER –PROSPECTON Please note this is not a call center position- do not apply if you do not have experience in freight forwarding and exports Purpose of the Job: To efficiently control and manage the entire file process for international trades
Reference: DUR002112-CW-1 DUR002112 – EXPORT CONTROLLER –PROSPECTON Please note this is not a call center position- do not apply if you do not have experience in freight forwarding and exports Purpose of the Job: To efficiently control and manage the entire file process for international trades
industry, currently seeks your Exports Customer Service experience to control and manage the entire file
Requirements:
industry, currently seeks your Exports Customer Service experience to control and manage the entire file
ensure consistent delivery of excellent Customer service across all departments. Reports To : MANAGING DIRECTOR delivering in full and on time Achieve agreed Customer Service turnaround standards Ensure deliveries to Customers the couriers are within agreed service standards Monitor Customer service standards in the Call Centre planning and absenteeism management Facilitate training and development interventions Review performance key positions Adhere to OHSA requirements e.g., training, safety reps, administration, meetings Ensure
suppliers and ensure the best price, quality and service is being achieved. Key responsibilities Building Negotiating prices and contracts for consumable and services Assist in sourcing new suppliers for packaging supplier performance relative to pricing increases, service levels and quality Negotiate shipping rates locally stock Reconciliation of International creditors accounts Cost Saving Initiatives Key communication and with all local suppliers nationally on price, service levels and quality Monitor and report on changes
suppliers and ensure the best price, quality and service is being achieved. Key responsibilities Building Negotiating prices and contracts for consumable and services Assist in sourcing new suppliers for packaging supplier performance relative to pricing increases, service levels and quality Negotiate shipping rates locally stock Reconciliation of International creditors accounts Cost Saving Initiatives Key communication and with all local suppliers nationally on price, service levels and quality Monitor and report on changes
clearance processes, and providing exceptional service to our clients. The ideal candidate will have in-depth specialists, providing guidance, training, and support to ensure high-quality service delivery. Liaise with customs teams, including operations, sales, and customer service, to ensure smooth coordination of import activities
clearance processes, and providing exceptional service to our clients. The ideal candidate will have in-depth specialists, providing guidance, training, and support to ensure high-quality service delivery. Liaise with customs teams, including operations, sales, and customer service, to ensure smooth coordination of import activities