compliance to systems, processes and controls. Customer Services / Relationship Management - Establish and address required forums / events - Manage client services - Handle escalated problems, enquiries and needs products and services - Maintain excellent client services - Ensure competitive products and services - Ensure suppliers and buyers Excellent Service Delivery - Deliver client services - Handle client enquiries and
establish contact, and develop customer relationships; target customers that can help increase market upper management, and/or clients regarding quality service and related issues that affect our ability to meet procedures / forwarding rate proposals based on customer's requirements, work with management team and operating ensure quality and profitable service is delivered based on the customer's SOP. Manage all communications quantify a dynamic and ambitious pipeline of target customers, supported by trade lane based on strategic focus
establish contact, and develop customer relationships; target customers that can help increase market upper management, and/or clients regarding quality service and related issues that affect our ability to meet procedures / forwarding rate proposals based on customer's requirements, work with management team and operating ensure quality and profitable service is delivered based on the customer's SOP. Manage all communications quantify a dynamic and ambitious pipeline of target customers, supported by trade lane based on strategic focus
Trace shipping of orders.
Helping field service personnel upon request .
Meet monthly sales produce a satisfactory profit while maintaining customer loyalty.
Establishes individual parts inventory level of service provided to outside customers is also provided to internal dealership customers.
Attends sales promotions and campaigns.
Handles customer complaints immediately and according to the Brands
global shipping and trade routes.