orders on TMS webpage for acceptance and follow up Manage escalated issues Accountable for validating freight manual orders, and maintains on system clean up Manage planning, flexibility to do cross pollination planning and transporters Communicate positively in OPS centre to align vehicles Willing to work overtime when
To manage the In-house operation successfully and ensure a 98% KPI and an effective operational and administrative Procedures are known, understood, documented, in place, managed, maintained and enforced Understand and know how non-deliveries regarding NDD's and ensure out on delivery Manage and control RLOG returns and collections and ensure ensure quality proof of delivery returned to RLOG Manage the POD process, report on a daily basis and consolidate department to source sufficient resources Staff Manage leave, time and attendance of all staff Drive skills
outstanding customer service and support.
Managing customer orders for both local and international logistics partners.
Support the tracking and managing of international shipments, ensuring timely delivery years of experience in customer service and order management. Experience of import/export operations and customer