accurate processing.
for maintaining and leveraging the quality of service provided to customers, ensuring operational optimisation (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal procedures and measures. Work closely with internal Departments and external customers in applying improvement
management of operational processes and contracts/service
Develop and maintain procedures which relate
entertainment when necessary
Audit the quality of service provided through personal interaction with the
the customer on an ongoing basis and timeous corrective action is taken when required
Monitoring and
submit cash book payments so that the costs are correctly allocated
Report weekly on projects contract
housekeeping audits are conducted regularly and that corrective action is taken if required. This includes
Communicate and respond as required with other departments and customers. Ensure clear understanding of and assist with installations and maintenance services In-house Maintenance Repairs Any Admin that will
learn
Reliable
Energetic
Excellent customer service skills
Excellent English communication
Great
management, Telecom equipment delivery or maintenance service, or supply chain is preferred