years of Shipping Experience 3 years of client services experience in similar environment Skills Good
Midrand is seeking a detail orientated and highly analytical Temp Logistics Controller, from a courier background/knowledge background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal
trade market. Active engagement with external service providers on Standard Operating Procedures to ensure Operating Procedure for the respective market. Training on all Standard Operating Procedures both internally responsibilities of the position and the needs of the service. Must be able to travel. Must have existing industry and project management skills. A strategic and analytical mind. Must have creative problem-solving skills high-pressure, deadline driven environment. Must be able to train and guide team members.
trade market. Active engagement with external service providers on Standard Operating Procedures to ensure Operating Procedure for the respective market. Training on all Standard Operating Procedures both internally responsibilities of the position and the needs of the service. Must be able to travel. Must have existing industry and project management skills. A strategic and analytical mind. Must have creative problem-solving skills high-pressure, deadline driven environment. Must be able to train and guide team members.
customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy Maintain 99% inventory of 95% or higher through timely and efficient service. 95% or higher customer satisfaction Inventory customs clearance Training and Development Ensure all bond store staff are trained and aware of SARS regulations and company procedures. 100% staff training compliance Audit Results Achieve a satisfactory and external audits. Satisfactory audit results Service Level Agreements (SLAs) Meet or exceed SLAs with
customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy Maintain 99% inventory of 95% or higher through timely and efficient service. 95% or higher customer satisfaction Inventory customs clearance Training and Development Ensure all bond store staff are trained and aware of SARS regulations and company procedures. 100% staff training compliance Audit Results Achieve a satisfactory and external audits. Satisfactory audit results Service Level Agreements (SLAs) Meet or exceed SLAs with
Resolve commercial queries with clients Procure services to receive feedstock Measure quality of feedstock business Structured and meticulous in the detail Analytical and good problem solving skills
This is an evolving Top bank in S.A. Will be trained on the banking products Must be willing to work to learn Reliable Energetic Excellent customer service skills Excellent English communication Great at This is an evolving Top bank in S.A. Will be trained on the banking products Must be willing to work to learn Reliable Energetic Excellent customer service skills Excellent English communication Great at
is an evolving Top bank in S.A.
Will be trained on the banking products
Must learn
Reliable
Energetic
Excellent customer service skills
Excellent English communication
Great
transactions.
Customer Service: