years of Shipping Experience 3 years of client services experience in similar environment Skills Good
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
for maintaining and leveraging the quality of service provided to customers, ensuring operational optimisation (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
client is looking for a Contract Manager to Manage financial and administration requirements as well as tyre
management of operational processes and contracts/service
Develop and maintain procedures which relate
entertainment when necessary
Audit the quality of service provided through personal interaction with the
required
Monitoring and measuring
Management of financial and administration requirements
Monitor and
skills
Relevant written and verbal contracts / service level agreements
Knowledge of recruitment
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
in Logistics Management/Purchasing Management/Financial Management/Supply Chain Management or equivalent
transactions.
Customer Service:
members of service providers (sea/airfreight) to discuss. performance and work towards overall service improvement Support in the tendering phase for new logistic Service Providers (LSP's) Support in emergency part steering
have own transport Providing outstanding customer service and support. Managing customer orders for both Minimum of 2 years of experience in customer service and order management. Experience of import/export
transport
Providing outstanding customer service and support.
Managing customer orders for
Minimum of 2 years of experience in customer service and order management. Experience of import/export