communicated to relevant parties Ensure all freight is correctly processed Rectify any discrepancies from the receiving requirements of the customer Evaluate and follow up on service levels Liaise with various departments within the the company Ensure KPI's are of the correct criteria Inform the customer immediately if there are any Conduct and HR policies Internal and external services pertaining to the operation Occupational Health
customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy Maintain 99% inventory of 95% or higher through timely and efficient service. 95% or higher customer satisfaction Inventory and external audits. Satisfactory audit results Service Level Agreements (SLAs) Meet or exceed SLAs with management skills. Excellent communication and customer service skills. Ability to work under pressure and meet
customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy Maintain 99% inventory of 95% or higher through timely and efficient service. 95% or higher customer satisfaction Inventory and external audits. Satisfactory audit results Service Level Agreements (SLAs) Meet or exceed SLAs with management skills. Excellent communication and customer service skills. Ability to work under pressure and meet
quality products at the best prices with unrivaled service delivery experience and customer satisfaction at
quality products at the best prices with unrivaled service delivery experience and customer satisfaction at
transport
Providing outstanding customer service and support.
Managing customer orders for
Minimum of 2 years of experience in customer service and order management. Experience of import/export