8 month transport
Providing outstanding customer service and support.
Managing customer orders for
Minimum of 2 years of experience in customer service and order management. Experience of import/export
e-clocker application Willing to work weekends and public holidays Clean criminal record Available immediately
e-clocker application Willing to work weekends and public holidays Clean criminal record Available immediately
a 98% KPI and an effective operational and administrative efficiency ratio. Ensure that operational expenses systems in the business Keep all filing and administration up to date Monitor the processes of scanning requirements of the customer Evaluate and follow up on service levels Liaise with various departments within the staff Drive skills development of staff through training and other initiatives as regularly as required Skills Required Leadership/managerial skills Administrative capabilities Computer skills Ability to identify
customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy Maintain 99% inventory of 95% or higher through timely and efficient service. 95% or higher customer satisfaction Inventory customs clearance Training and Development Ensure all bond store staff are trained and aware of SARS regulations and company procedures. 100% staff training compliance Audit Results Achieve a satisfactory and external audits. Satisfactory audit results Service Level Agreements (SLAs) Meet or exceed SLAs with
customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy Maintain 99% inventory of 95% or higher through timely and efficient service. 95% or higher customer satisfaction Inventory customs clearance Training and Development Ensure all bond store staff are trained and aware of SARS regulations and company procedures. 100% staff training compliance Audit Results Achieve a satisfactory and external audits. Satisfactory audit results Service Level Agreements (SLAs) Meet or exceed SLAs with
and products; Participates in process-specific training and adheres to all work instructions and guidelines
and products; Participates in process-specific training and adheres to all work instructions and guidelines
quality products at the best prices with unrivaled service delivery experience and customer satisfaction at
quality products at the best prices with unrivaled service delivery experience and customer satisfaction at