the Wine Export Co-ordinator to join our Export Services team. This position is available immediately and the company, its suppliers, shipping lines and customers. It carries the responsibility for maintaining high standards of competence, professionalism and service. Respond to enquiries or provide quotes for potential rates and foreign currencies. Ability to speak French would be an added advantage. WSET 1 and 2 advantageous
the Wine Export Co-ordinator to join our Export Services team. This position is available immediately and the company, its suppliers, shipping lines and customers. It carries the responsibility for maintaining high standards of competence, professionalism and service. Respond to enquiries or provide quotes for potential rates and foreign currencies. Ability to speak French would be an added advantage. WSET 1 and 2 advantageous
sales and profit by expanding sales volume, the customer base and market share across various market segments replenishment, sales, internal and external customer service, operations, administration, pricing tactics Champion a culture of excellence in customer service and ensure that customer satisfaction is prioritized and • Implement customer feedback mechanisms and use insights to continuously improve service delivery. • enhance operational efficiency, productivity, and customer satisfaction. • Maintain high standards of housekeeping
times. 1.1.4 Assisting customers with loading orders. 1.1.5 Deliveries to customers. Effective and expedient 1.1.7 Ensuring that stock being dispatched to customers is correct according to delivery notes. 1.1.8 Ensuring that delivery notes are signed correctly by customers and that copies thereof are returned and submitted Office Coordinator when the vehicle is due for a service and/or repair. 1.1.12 Handling of all relevant
staff's work and service levels meet organizational standards, legal requirements, and customer expectations company standards i.e. cleanliness of coaches, service schedules, fuel consumption, aesthetics of all Maintain communications with internal and external customers – Ops Rooms. Update information management system to ensure accurate information is relayed to customers during breakdown. Accidents to be logged on system accident on system. Customer service is provided Deal with customer inquiries courteously and efficiently
levels and ensure accurate stock control to meet customer demand. Implement best practices in inventory
a Combined Transport Operator (CTO) (logistics service provider that specializes in coordinating and managing