communicated to relevant parties Ensure all freight is correctly processed Rectify any discrepancies from the receiving customer Evaluate and follow up on service levels Liaise with various departments within the company Ensure KPI's KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle internally and externally Liaise with the outbound department to source sufficient resources Staff Manage leave Conduct and HR policies Internal and external services pertaining to the operation Occupational Health
/>Ensure timesheets are received daily and captured correctly
Review and approve timesheets and leave requests
service providers
Review and sign off transport service providers monthly invoices
Liaise with transport service providers as and when required for all staff to ensure accessibility
Promote smooth interactions with other departments and foster good interdepartmental relations
Consistently acts as a customer service representative for the company
People
the department where required Ensure compliance with relevant legislation Ensure the department complies compliance to systems, processes and controls. Customer Services / Relationship Management: Establish and manage address required forums / events Manage client services Handle escalated problems, enquiries and needs products and services Maintain excellent client services Ensure competitive products and services Ensure the suppliers and buyers Excellent Service Delivery: Deliver client services Handle client enquiries and provide
the department where required Ensure compliance with relevant legislation Ensure the department complies compliance to systems, processes and controls. Customer Services / Relationship Management: Establish and manage address required forums / events Manage client services Handle escalated problems, enquiries and needs products and services Maintain excellent client services Ensure competitive products and services Ensure the suppliers and buyers Excellent Service Delivery: Deliver client services Handle client enquiries and provide
and vehicle loading assistants to work fast and correctly.
co-ordinating and planning of transport/logistics services Ensuring that all deliveries are done in the most achieving the highest possible level of customer service Ensure vehicle utilisation based on savings Ensure to ensure returns are scheduled and processed correctly Responsible for follow up and resolution of incorrect
/>Distribution of staff schedules to various transport service providers for staff transport
Logistical
station to ensure all station service are in place with start of service, if required.
SECONDARY
skilled to provide WIC services
Multi skilled to provide cashier services
Multi skilled to provide
Centre services
Direct station and communication system faults to maintenance
department/Call
reputation for quality products and excellent customer service. Responsibilities: Source and purchase electrical electrical field, working directly in the sales/buying department Compliance with procurement legislation Proven
deliveries.
improve profitability Coordinate with the HR department to ensure our hiring plans meet our business