logistics industry, currently seeks your Exports Customer Service experience to control and manage the entire Process bookings and send booking confirmation to customers. Follow up on quotes to fill up under utilised invoices. Submit RCG to SARS Release bills for customer collection. Process cargo dues. Process acquittals
qualification Logistics background an advantage Response centre background an advantage Excel experience should not limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck through the company app Drivers will log panic or call me through the company app The Responder will be trailer the Responder will arrange for an approved service provider to do the repairs. Provision of regular breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's
qualification Logistics background an advantage Response centre background an advantage Excel experience should not limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck through the company app Drivers will log panic or call me through the company app The Responder will be trailer the Responder will arrange for an approved service provider to do the repairs. Provision of regular breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's
uick response to driver's problems i.e., customers refusing stock, truck breakdowns etc.
operations Quick response to driver's problems i.e., customers refusing stock, truck breakdowns etc. Liaising as well as rate my delivery KPIs by calling drivers and customers. Compiling distribution reports required drivers. Conducting trade visits to check on customers and drivers. Skills Strong Excel skills & and or logistics. 2 years' experience in a customer service role within an FMCG Supply chain and or logistics you, so we kindly advise against paying for this service. There are no costs associated with securing employment
Attention to detail Work under pressure Excellent customer service skills Sound understanding of Incoterms Must
Attention to detail Work under pressure Excellent customer service skills Sound understanding of Incoterms Must
working capital is used effectively whilst ensuring customer supply; manage warehousing and distribution as management/replenishment strategies to drive improved customer service levels while minimising inventory investment selection process of suppliers, subcontractors and service providers and assess performance through analysis utilises the plant assets effectively and ensures customer supply in conjunction with group S&OP demand supply. Manage domestic and export shipments to customers and sister-sites. Overall accountability of inventory
working capital is used effectively whilst ensuring customer supply; manage warehousing and distribution as management/replenishment strategies to drive improved customer service levels while minimising inventory investment selection process of suppliers, subcontractors and service providers and assess performance through analysis utilises the plant assets effectively and ensures customer supply in conjunction with group S&OP demand supply. Manage domestic and export shipments to customers and sister-sites. Overall accountability of inventory
optimizing efficiency in order to meet and exceed customer expectations. Key Responsibilities: Manage and regulations Work closely with the sales and customer service teams to ensure timely and accurate order