Reference: DUR002112-CW-1 DUR002112 – EXPORT CONTROLLER –PROSPECTON Please note this is not a call center position- do not apply if you do not have experience in freight forwarding and exports Purpose of the Job: To efficiently control and manage the entire file process for international trades
Reference: DUR002112-CW-1 DUR002112 – EXPORT CONTROLLER –PROSPECTON Please note this is not a call center position- do not apply if you do not have experience in freight forwarding and exports Purpose of the Job: To efficiently control and manage the entire file process for international trades
industry, currently seeks your Exports Customer Service experience to control and manage the entire file
Requirements:
industry, currently seeks your Exports Customer Service experience to control and manage the entire file
route planning
Safety:
Customer Service: If you provide services directly to customers, you are and ensuring that you are paid promptly for your services.
Time Management:
Performance Areas: Customer, Transporter, and Supplier service satisfaction. Control over stocks, including accuracy invoicing. Maintaining good relationships and service with internal stakeholders. Accurate and timely
suppliers and ensure the best price, quality and service is being achieved. Key responsibilities Building Negotiating prices and contracts for consumable and services Assist in sourcing new suppliers for packaging supplier performance relative to pricing increases, service levels and quality Negotiate shipping rates locally with all local suppliers nationally on price, service levels and quality Monitor and report on changes
suppliers and ensure the best price, quality and service is being achieved. Key responsibilities Building Negotiating prices and contracts for consumable and services Assist in sourcing new suppliers for packaging supplier performance relative to pricing increases, service levels and quality Negotiate shipping rates locally with all local suppliers nationally on price, service levels and quality Monitor and report on changes
ensure consistent delivery of excellent Customer service across all departments. Reports To : MANAGING DIRECTOR delivering in full and on time Achieve agreed Customer Service turnaround standards Ensure deliveries to Customers the couriers are within agreed service standards Monitor Customer service standards in the Call Centre