- Number of Alerts attended to per Shift Controller, - Number of calls attended to per Shift Controller required, 9. Training new controllers as required, 10. Attend to any customer complaints within the shift, where 4. Ensure customer satisfaction at all times – attend to any escalated customer complaints within 24 planning, 11. Workload overflow assistance, 12. Attend meetings with the CRC General Manager as and when with other tasks outside of these KPAs. GENERAL 1. Attend training courses for product knowledge as required
- Number of Alerts attended to per Shift Controller, - Number of calls attended to per Shift Controller required, 9. Training new controllers as required, 10. Attend to any customer complaints within the shift, where 4. Ensure customer satisfaction at all times – attend to any escalated customer complaints within 24 planning, 11. Workload overflow assistance, 12. Attend meetings with the CRC General Manager as and when with other tasks outside of these KPAs. GENERAL 1. Attend training courses for product knowledge as required
system.
FIFO system. Always ensuring good Housekeeping and address housekeeping reports issued by Inventory Manager Procedures are updated and followed by Stores Staff Attending Weekly Stores Meetings Working Conditions: Standard
statistics and inventory levels.
Housekeeping / Health & Safety
Ensure re that the Warehouse, Despatch and Vehicle housekeeping is of the highest standard. Ensure staff always coaching.
Manage daily time and attendance, and overtime.
Deal effectively planned maintenance and compliance with OHS Act Housekeeping - Maintain 5S's
Location: Springfield Industrial Park Professionally attend to clients arriving to collect orders. Checking ensure all correct paperwork is attached. General housekeeping of the dispatch area, keeping shelves neat and
Industrial Park
mechanical or necessary repairs. Safety and Housekeeping If SHEQ hazards and risks are identified to safety and housekeeping standards and regulations are adhered to Ensure to maintaining housekeeping standards
Report discrepancies Following of procedures Housekeeping Experience: Minimum 1 year experience in a similar
EE committee, workers committee meetings are attended by the relevant employees and that action points as required (issue warnings, notifications and attend hearings as needed)