client, a Sandton -based leader in healthcare services specializing in integrated healthcare management Clearing House Services. Position Overview: The General Manager: Clearing House Services plays a pivotal ensure the unit consistently meets the Scheme's service level requirements for the GEMS Clearing House operational strategies to ensure alignment with service level requirements. Process Optimization and Collaboration: strong business relationships with the Scheme, Service Provider Network, and key strategic partners. Act
resolve any issues or obstacles.
branch, ensuring efficient operations and excellent service delivery. Stock Control Maintain accurate stock Drivers Ensure on-time deliveries, meeting/exceeding service levels, and resolving delivery queries to customer collections Liaise with sales to meet and exceed service levels People Management: Foster people efficiencies and motivation Oversee performance management, training, and development Ensure effective communication Adhere to Food Safety Policy and legal compliance training Manage site security and food safety defense Conduct
branch, ensuring efficient operations and excellent service delivery. Stock Control Maintain accurate stock Drivers Ensure on-time deliveries, meeting/exceeding service levels, and resolving delivery queries to customer collections Liaise with sales to meet and exceed service levels People Management: Foster people efficiencies and motivation Oversee performance management, training, and development Ensure effective communication Adhere to Food Safety Policy and legal compliance training Manage site security and food safety defense Conduct
Sales and Marketing or Supply Chain Functional Training - Operations Induction - Safety Management Systems - Winfreight: Operations and Finance Regulated Training - Part 108 Level 2 Aviation Security - Dangerous administrative role - 1 Year experience in customer service or account management - Experience in freight sales
Sales and Marketing or Supply Chain Functional Training - Operations Induction - Safety Management Systems - Winfreight: Operations and Finance Regulated Training - Part 108 Level 2 Aviation Security - Dangerous administrative role - 1 Year experience in customer service or account management - Experience in freight sales
achieves target service levels, and maximises customer satisfaction through world class service.
local accessories required (batteries, chargers, training, FMX, attachments, transport, etc.) / receive weekly
contributing to the achievement of production targets, service level agreement- and customer demand requirements Reporting (25%) 3. Compliance (10%) 4. Customer Service (10%) 5. Staff Supervision (10%) 6. Cost and Financial expenditure monitored – waste minimized. CUSTOMER SERVICE (10%) • Maintains effective working relationships external) towards rendering highest quality of services. • Represents the company in meetings with relevant action plans where necessary. • Ensures ongoing training and development of employees. • Addresses employee
contributing to the achievement of production targets, service level agreement- and customer demand requirements Reporting (25%) 3. Compliance (10%) 4. Customer Service (10%) 5. Staff Supervision (10%) 6. Cost and Financial expenditure monitored – waste minimized. CUSTOMER SERVICE (10%) • Maintains effective working relationships external) towards rendering highest quality of services. • Represents the company in meetings with relevant action plans where necessary. • Ensures ongoing training and development of employees. • Addresses employee