in the HVAC/Refrigeration industry as a Field Service Technician based in Midrand Are you a tech enthusiast
Key Responsibilities:
years of Shipping Experience 3 years of client services experience in similar environment Skills Good
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
safety standards.
management. Stock waste management. Enforce basic food hygiene and safety measures. Ensure timely replenishment
management. Stock waste management. Enforce basic food hygiene and safety measures. Ensure timely replenishment
General Maintain standards of health, safety and hygiene. Assist in the warehouse as may be required by
compliance to systems, processes and controls. Customer Services / Relationship Management - Establish and manage address required forums / events - Manage client services - Handle escalated problems, enquiries and needs products and services - Maintain excellent client services - Ensure competitive products and services - Ensure suppliers and buyers Excellent Service Delivery - Deliver client services - Handle client enquiries and