known, understood, documented, in place,
managed, maintained, and enforced.
Understand and the customer
Evaluate and follow up on service levels
Liaise with various departments
regarding NDDs and ensure out on delivery
Manage and control RLOG returns and collections and ensure quality proof of delivery returned to RLOG
Manage the POD process, report daily and consolidate at sufficient resources
Staff Management:
Manage leave, time, and attendance of all staff
To manage the In-house operation successfully and ensure a 98% KPI and an effective operational and administrative Procedures are known, understood, documented, in place, managed, maintained and enforced Understand and know how requirements of the customer Evaluate and follow up on service levels Liaise with various departments within the non-deliveries regarding NDD's and ensure out on delivery Manage and control RLOG returns and collections and ensure ensure quality proof of delivery returned to RLOG Manage the POD process, report on a daily basis and consolidate