in the HVAC/Refrigeration industry as a Field Service Technician based in Midrand Are you a tech enthusiast
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
assigned to you are accurate and that all fields are correctly populated Plan days and order stock in accordance within agreed SLA with ODM clients. Ensure that the correct tools and stock is taken to site to minimize time is tidy, screen placement is correct, work areas are clean, and the correct content is playing Ensure CMS stores virtual venue (Stock tracking) Handle stock correctly and with care always, as well as report breakages operational changes Good time management skills Customer Service orientated Driver's License Ability to solve problems
documentation are completed, captured and filed correctly. Ensure nightshift fleet management – route planning all required documentation have been completed correctly. Ensure that the orders for delivery are Quality program and ensure checklist have been completed correctly in line with audit requirements. Must do a daily
for maintaining and leveraging the quality of service provided to customers, ensuring operational optimisation (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
projects within the business.
Conducting effective root cause analysis and implement corrective and preventative measures to enhance operational opportunities to enhance operational efficiency and service quality. • Playing a key role in the implementation
Conducting effective root cause analysis and implement corrective and preventative measures to enhance operational opportunities to enhance operational efficiency and service quality. • Playing a key role in the implementation