Purpose:
Coordinate customer activities within the applicable portfolio in an efficient
focusing on customer satisfaction.
Duties:
Customer Service
sales force, customers, and company supply chain to fill all internal and external customer orders applicable
of all customer orders placed & following up on any back orders.
Chemical Industry is currently looking to employ Customer Service Administrator based in Port Elizabeth of virtual programs (e.g. MS Teams, Zoom etc.). Customer Service. Stock Management (Basic - to prevent Distribution and Logistics skills. Competencies: Customer Service Orientated. Accuracy / Attention to detail limited to: Customer Service Coordination: Direct liaison between the sales force, customers, and company supply chain to fill all internal and external customer orders applicable to your region / area. Receiving
virtual programs (e.g. MS Teams, Zoom etc.).
Chemical Industry is currently looking to employ Customer Service Administrator based in Port Elizabeth of virtual programs (e.g. MS Teams, Zoom etc.). Customer Service. Stock Management (Basic - to prevent Distribution and Logistics skills. Competencies: Customer Service Orientated. Accuracy / Attention to detail limited to: Customer Service Coordination: Direct liaison between the sales force, customers, and company supply chain to fill all internal and external customer orders applicable to your region / area. Receiving
Specialist maintains critical operational master data and performs standard operational processes for efficiencies and data quality. ESSENTIAL FUNCTIONS & RESPONSIBILITES: Maintains master data such as organizations reference files, rates Performs centralized standardized data entry processes Monitors performance and drives drives continuous performance improvement Analyzes data quality and identifies opportunities to increase automation a thirst for learning new technologies and be receptive to adopting new approaches and ways of thinking
Specialist maintains critical operational master data and performs standard operational processes for efficiencies and data quality. ESSENTIAL FUNCTIONS & RESPONSIBILITES: Maintains master data such as organizations reference files, rates Performs centralized standardized data entry processes Monitors performance and drives drives continuous performance improvement Analyzes data quality and identifies opportunities to increase automation a thirst for learning new technologies and be receptive to adopting new approaches and ways of thinking
depot.
1. CUSTOMER SERVICES, LABELLING AND SCHEDULING
- Scheduling with customers before orders providing optimal service levels and maintaining excellent client relationships.
- Inspection of clients reporting of staff in/out clocking at the staff reception.
- Debriefing of drivers with regards to
Soft Skills:
items appropriately
shipping with Clearing Agents for clearance through Customs, State Vet and / or Port Health.