Suburbs) is urgently looking for a Service Advisor to join their team.
Service Advisor in the Automotive / Motor Ind
Tracker requires the services of a talented and experienced Head: Critical Services to focus on developing developing, implementing and reviewing the Critical Services strategy in order to ensure that the approved recovery rate and exceed the required customer service delivery standards of Tracker. Strategy Formulation the creation of a strategy to guide the Critical Services department as determined by the strategic objectives for Critical Services. Ensure alignment of the strategic goals for the Critical Services department with
Key Responsibilities:
Job Function Leading a team of Junior Engineers and Technologists which provides support to the operational
Job Function Leading a team of Junior Engineers and Technologists which provides support to the operational
and collection paperwork as required. Customer Service: Interact professionally with customers, ensuring protective equipment (PPE). Participate in safety training and meetings to stay updated on best practices Report major mechanical problems to the maintenance team and ensure timely servicing of vehicles. Emergency measures. Communicate with the dispatch and emergency services as needed. Regulatory Compliance: Ensure compliance of vehicle inspection procedures and reporting mechanical issues. Qualifications: Valid Code 14 Driver's
Purpose:
Description Job Purpose: Leading a team of Junior Engineers and Technologists which provides support to the
workshop, managing a team of technicians and mechanics, and maintaining high-quality standards for all Requirements:-
workshop, managing a team of technicians and mechanics, and maintaining high-quality standards for all Minimum Requirements:- Must be a qualified Diesel Mechanic Minimum of 5 years experience in fleet management management: lead and motivate a team of technicians and mechanics to ensure they are working efficiently and effectively company's standards and expectations Training and development: Identify training needs, conducting performance accordance with health and safety regulations Customer service: Maintain a high level of customer satisfaction