8 month transport
Providing outstanding customer service and support.
Managing customer orders for
Minimum of 2 years of experience in customer service and order management. Experience of import/export
a 98% KPI and an effective operational and administrative efficiency ratio. Ensure that operational expenses systems in the business Keep all filing and administration up to date Monitor the processes of scanning requirements of the customer Evaluate and follow up on service levels Liaise with various departments within the staff Drive skills development of staff through training and other initiatives as regularly as required Skills Required Leadership/managerial skills Administrative capabilities Computer skills Ability to identify
Positive attitude to effective customer service. General Administration / Clerical duties. Safety / OHSACT
Positive attitude to effective customer service. General Administration / Clerical duties. Safety / OHSACT
have received training on all relevant systems for department or have provided training to direct reports company, its divisions, associates, people products, service and website. Enjoy working independently as well
all products to be loaded are adhered to.
compliance to systems, processes and controls. Customer Services / Relationship Management: Establish and manage address required forums / events Manage client services Handle escalated problems, enquiries and needs products and services Maintain excellent client services Ensure competitive products and services Ensure the suppliers and buyers Excellent Service Delivery: Deliver client services Handle client enquiries and provide
compliance to systems, processes and controls. Customer Services / Relationship Management: Establish and manage address required forums / events Manage client services Handle escalated problems, enquiries and needs products and services Maintain excellent client services Ensure competitive products and services Ensure the suppliers and buyers Excellent Service Delivery: Deliver client services Handle client enquiries and provide
supervise a team of warehouse staff, including training, performance management, and developing a formal
supervise a team of warehouse staff, including training, performance management, and developing a formal