background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
possible trading opportunities in and around South Africa. Monitor market activities and contractual performance and efficient movement of coal. Monitor the South Africa and global coal market trends, including supply
possible trading opportunities in and around South Africa. Monitor market activities and contractual performance and efficient movement of coal. Monitor the South Africa and global coal market trends, including supply
management of operational processes and contracts/service
Develop and maintain procedures which relate
entertainment when necessary
Audit the quality of service provided through personal interaction with the
the customer on an ongoing basis and timeous corrective action is taken when required
Monitoring and
submit cash book payments so that the costs are correctly allocated
Report weekly on projects contract
housekeeping audits are conducted regularly and that corrective action is taken if required. This includes
for maintaining and leveraging the quality of service provided to customers, ensuring operational optimisation (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
to learn Reliable Energetic Excellent customer service skills Excellent English communication Great at to learn Reliable Energetic Excellent customer service skills Excellent English communication Great at
learn
Reliable
Energetic
Excellent customer service skills
Excellent English communication
Great
ensure timely fulfilment Provide excellent customer service by promptly addressing inquiries and concerns related
ensure timely fulfilment Provide excellent customer service by promptly addressing inquiries and concerns related