for the company's products. To work with sales, marketing, and other stakeholders to identify and understand into account to improve forecast accuracy Take market, supplier and customer information to ensure forecast Purchasing Decisions. Engaging with suppliers and service providers, to ensure stock availability in order Developing and sharing with key stakeholders, market related pricing on key and new brands in order establishing competitive RSP's. Work with and support marketing with analysis for projects and campaigns. Bachelor's
for the company's products. To work with sales, marketing, and other stakeholders to identify and understand are considered to improve forecast accuracy Take market, supplier and customer information to ensure forecast Purchasing Decisions. Engaging with suppliers and service providers, to ensure stock availability to meet Developing and sharing with key stakeholders, market related pricing on key and new brands to meet company's establishing competitive RSP's. Work with and support marketing with analysis for projects and campaigns Bachelor's
for the company's products. To work with sales, marketing, and other stakeholders to identify and understand are considered to improve forecast accuracy Take market, supplier and customer information to ensure forecast Purchasing Decisions. Engaging with suppliers and service providers, to ensure stock availability to meet Developing and sharing with key stakeholders, market related pricing on key and new brands to meet company's establishing competitive RSP's. Work with and support marketing with analysis for projects and campaigns Bachelor's
ensure consistent delivery of excellent Customer service across all departments
Duties &
and on time
Achieve agreed Customer Service turnaround standards
Ensure deliveries
couriers are within agreed service standards
Monitor Customer service standards in the Call Centre
and absenteeism management
Facilitate training and development interventions
Review
inventory management. - Participate in regular safety training sessions and promote a culture of safety among Certification or training in supply chain management preferred. Certification or training in electrical
arrival while maintaining high standards of customer service and professional conduct. Be able to assist in locations
management, overtime arrangement, salary review, and training management of formal and temporary employees;
We are committed to delivering excellence in service through innovation, technology, and a customer-centric efficient operation of our freight forwarding services. Position Summary: The Forwarding Controller will logistics operations and maintain high standards of service delivery. Operational Management Coordinate and customs declarations, and delivery notes. Customer Service Serve as the primary point of contact for clients teams, including sales, finance, and customer service, to ensure alignment and coordination. Provide
We are committed to delivering excellence in service through innovation, technology, and a customer-centric efficient operation of our freight forwarding services. Position Summary: The Forwarding Controller will logistics operations and maintain high standards of service delivery. Operational Management Coordinate and customs declarations, and delivery notes. Customer Service Serve as the primary point of contact for clients teams, including sales, finance, and customer service, to ensure alignment and coordination. Provide
inventory control, material handling, customer service, transportation and planning workers / labour.