operating procedures. Build strong Customer relationships, customer centric front line and ensure consistent consistent delivery of excellent Customer service across all departments. Reports To : MANAGING DIRECTOR counts Ensure customer satisfaction by delivering in full and on time Achieve agreed Customer Service turnaround deliveries to Customers by the couriers are within agreed service standards Monitor Customer service standards pricing, returns and repairs Establish and build Customer relationships and take personal ownership of resolving
positive impact. The relentless pursuit to WOW our customers, coupled with your commitment to Keep Moving Forward logistics management. Customer Delivery Requirements: Digest and communicate customer delivery requirements pre-delivery controls are in place to meet all customer requirements. Execution of Distribution Processes: critical path. Book delivery appointments and plan customer deliveries efficiently. Bookings and Documentation: relationships with customers, service partners, and internal stakeholders. Provide excellent customer service to
positive impact. The relentless pursuit to WOW our customers, coupled with your commitment to Keep Moving Forward logistics management. Customer Delivery Requirements: Digest and communicate customer delivery requirements pre-delivery controls are in place to meet all customer requirements. Execution of Distribution Processes: critical path. Book delivery appointments and plan customer deliveries efficiently. Bookings and Documentation: relationships with customers, service partners, and internal stakeholders. Provide excellent customer service to