coordination and collaboration between control centre staff and other department such as operations, ensure optimal coverage at all times.•Monitor staffing levels and request resource allocation in response following protocols and procedures. Guide control centre staff and effectively manage critical incidents
the warehouse's overall performance, from staffing to health and safety and cost management?
Management
Ensure adequate staffing levels as per the organizational structure.
inventory and logistics Review and prepare workflows, staffing requirements, space allocations, equipment layouts
logistics
inventory and logistics Review and prepare workflows, staffing requirements, space allocations, equipment layouts
Calling on all Dispatch Managers for a leading South African food manufacturer.
Desirable candidate
experience in Customer Service with a BPO or Contact Centre environment Bachelor's degree or equivalent and
metrics and service level expectations. Manage the staffing models for different delivery verticals and ensure
Reference: JHB002204-RM-1 Dispatch Manager Calling on all Dispatch Managers for a leading South African
Reference: JHB002204-RM-1 Dispatch Manager Calling on all Dispatch Managers for a leading South African