and beverage staff, ensuring high levels of customer service and satisfaction, and maximizing profitability beverage department. Ensure high levels of customer service and satisfaction by setting and maintaining maintaining high standards for food quality, service, and cleanliness. Lead and manage a team of food and beverage menus, promotions, and special events to drive customer engagement and revenue growth. Work closely with conferences. Stay current on industry trends, customer preferences, and competitor offerings to continuously
and beverage staff, ensuring high levels of customer service and satisfaction, and maximizing profitability beverage department. Ensure high levels of customer service and satisfaction by setting and maintaining maintaining high standards for food quality, service, and cleanliness. Lead and manage a team of food and beverage menus, promotions, and special events to drive customer engagement and revenue growth. Work closely with conferences. Stay current on industry trends, customer preferences, and competitor offerings to continuously
housekeeping staff to ensure consistent quality of service. Develop and implement cleaning procedures to maintain address guest feedback regarding housekeeping services. Conduct regular inspections to ensure cleanliness under pressure and manage multiple priorities. Customer service-oriented mindset with a focus on guest satisfaction
housekeeping staff to ensure consistent quality of service. Develop and implement cleaning procedures to maintain address guest feedback regarding housekeeping services. Conduct regular inspections to ensure cleanliness under pressure and manage multiple priorities. Customer service-oriented mindset with a focus on guest satisfaction
housekeeping, food and beverage, maintenance, and guest services Develop and implement strategic plans to achieve satisfaction by maintaining high standards of customer service Recruit, train, and supervise hotel staff and motivate team members to deliver exceptional service and exceed guest expectations Ensure compliance
housekeeping, food and beverage, maintenance, and guest services Develop and implement strategic plans to achieve satisfaction by maintaining high standards of customer service Recruit, train, and supervise hotel staff and motivate team members to deliver exceptional service and exceed guest expectations Ensure compliance
food cost percentage. Customer Service and Collaboration: Interact with customers to ensure a positive special requests or complaints. Collaborate with service staff to communicate menu changes, dish availability
food cost percentage. Customer Service and Collaboration: Interact with customers to ensure a positive special requests or complaints. Collaborate with service staff to communicate menu changes, dish availability
while maintaining high standards of quality and service. Key Responsibilities: In collaboration with senior resolving guest complaints, and addressing any service issues promptly. Monitoring and analyzing financial effective promotions, pricing strategies, and customer relationship management. Ensuring compliance with
of hotel operations to ensure exceptional guest service and efficient management of daily activities at procedures to ensure efficient flow of all hotel services and departments (front desk, housekeeping, restaurants areas of concern. Ensure that high-quality guest services are provided by all departments, meeting or exceeding opportunities for cost-saving measures while maintaining service quality. Responsible for maximizing revenue and opportunities for cost savings without compromising service quality Staff Training and Development: Identify