effective liaison between reservations and front office staff with other departments. Ensuring that all
effective liaison between reservations and front office staff with other departments. Ensuring that all
Reference: NEL011419-SH-1 We are seeking a dedicated and experienced Skills Trainer to join our dynamic team in the restaurant industry. This role is crucial in developing our staff's competencies, ensuring they deliver exceptional service, and maintaining high operational standards. Requirements: G
Agency in operation for over 40 years, with its head office in South Africa (Johannesburg) is looking to start qualified Front office personnel from Receptionists and Reservationists to Front Office Managers and Rooms
occupancy changes to all departments Training on Front Office Procedures / SOP's Driving PIT check procedure check-in/out Manage the monthly reconciliation of Front Office External Supplier Accounts (external airport transfers and Management Accounts, the stationary and Front Office budgets Minimize waste and control resources within the Front Office floats (reception and “Forex”) Ensure, enforce and maintain Health and Safety standards including proficiency in the use of Protel and MS office, including e-mail and internet. Process excellence
occupancy changes to all departments Training on Front Office Procedures / SOP's Driving PIT check procedure check-in/out Manage the monthly reconciliation of Front Office External Supplier Accounts (external airport transfers and Management Accounts, the stationary and Front Office budgets Minimize waste and control resources within the Front Office floats (reception and “Forex”) Ensure, enforce and maintain Health and Safety standards including proficiency in the use of Protel and MS office, including e-mail and internet. Process excellence
understanding of operations Assist in maintenance, front office and housekeeping departments as per operational policies and procedures are adhered to Correct office procedures by all Rooms Division departments Assist knowledgeable about health and safety procedures Be familiar with the health and safety measures of the property
understanding of operations Assist in maintenance, front office and housekeeping departments as per operational policies and procedures are adhered to Correct office procedures by all Rooms Division departments Assist knowledgeable about health and safety procedures Be familiar with the health and safety measures of the property
employees, covering topics such as food preparation, safety protocols, customer service, and product knowledge supervisory role. Strong understanding of HACCP food safety standards and regulations. Excellent communication Proficiency in POS – GAAP or Micros and Microsoft Office suite and other training software/tools. Relevant
employees, covering topics such as food preparation, safety protocols, customer service, and product knowledge supervisory role. Strong understanding of HACCP food safety standards and regulations. Excellent communication Proficiency in POS – GAAP or Micros and Microsoft Office suite and other training software/tools. Relevant