effective liaison between reservations and front office staff with other departments. Ensuring that all
effective liaison between reservations and front office staff with other departments. Ensuring that all
occupancy changes to all departments Training on Front Office Procedures / SOP's Driving PIT check procedure check-in/out Manage the monthly reconciliation of Front Office External Supplier Accounts (external airport transfers and Management Accounts, the stationary and Front Office budgets Minimize waste and control resources within within your department Managing the Front Office floats (reception and “Forex”) Ensure, enforce and maintain including proficiency in the use of Protel and MS office, including e-mail and internet. Process excellence
occupancy changes to all departments Training on Front Office Procedures / SOP's Driving PIT check procedure check-in/out Manage the monthly reconciliation of Front Office External Supplier Accounts (external airport transfers and Management Accounts, the stationary and Front Office budgets Minimize waste and control resources within within your department Managing the Front Office floats (reception and “Forex”) Ensure, enforce and maintain including proficiency in the use of Protel and MS office, including e-mail and internet. Process excellence
necessary ● Handle escalated customer complaints ● Head Office inspections to ensure store is running operationally disciplinary procedures and chairing inquiries (presiding officer) ● Ensure that stores are profitable Qualifications Qualifications ● Advanced computer literacy, MS Office, Excel & G Suite (Essential) ● Experience in planning
same or similar position Proficiency in Microsoft Office (Word, Excel and Outlook in particular) Have at
same or similar position Proficiency in Microsoft Office (Word, Excel and Outlook in particular) Have at
Manager - with equal experience in F&B, Front Office and 4/5 Hotel Management of 6 years: Minimum requirements:
Manager - with equal experience in F&B, Front Office and 4/5 Hotel Management of 6 years: Minimum requirements:
Manager - with equal experience in F&B, Front Office and 4/5 Hotel Management of 6 years: Minimum requirements: