departments Attend to guest comments and issues Oversee service and front of house staff Arrangement of special Ensure all equipment is maintained and operated correctly Ensure safety regulations are adhered to Oversee
departments Attend to guest comments and issues Oversee service and front of house staff Arrangement of special Ensure all equipment is maintained and operated correctly Ensure safety regulations are adhered to Oversee
best practice is followed and ensuring that food service meets the highest quality standards DUTIES & and review the service in the front of house at all 3 villages Ensure the Food Service Manager coordinates of house services Implement operational working procedures, to support the delivery of service excellence analysis of service delivery and identify continuous improvements Resolve any complaints in service delivery delivery with Food Service Manager Relieve Food Services Manager when they are on leave Ensure Meal and Refreshment
best practice is followed and ensuring that food service meets the highest quality standards DUTIES & and review the service in the front of house at all 3 villages Ensure the Food Service Manager coordinates of house services Implement operational working procedures, to support the delivery of service excellence analysis of service delivery and identify continuous improvements Resolve any complaints in service delivery delivery with Food Service Manager Relieve Food Services Manager when they are on leave Ensure Meal and Refreshment
place in your departments Recruitment Ensure the correct recruitment process is followed for all new recruits Housekeeping policies and procedures are adhered to Correct office procedures by all Rooms Division departments interior surveys Arrange appliance maintenance, service and repairs Assist in compiling house files Compiling
place in your departments Recruitment Ensure the correct recruitment process is followed for all new recruits Housekeeping policies and procedures are adhered to Correct office procedures by all Rooms Division departments interior surveys Arrange appliance maintenance, service and repairs Assist in compiling house files Compiling
high standard of service Inter-active approach to the floor – notice lack of service efficiencies – action plans implemented by management, short / long term Correct handling of equipment / know how to use (credit
procedures. To ensure that reservations are taken correctly and courteously. Ensure guests are greeted, checked
procedures. To ensure that reservations are taken correctly and courteously. Ensure guests are greeted, checked
high standard of service Inter-active approach to the floor – notice lack of service efficiencies – action plans implemented by management, short / long term Correct handling of equipment / know how to use (credit – know the daily specials Execute outstanding service standard to achieve sales targets personally and to be communicated with management Quality and Service Ensure restaurant is set up via standard, each be impeccable at all times Assist to maintain service standards, assist if needed – clutter on table