completely aware about all the high season dates, special offers, closed dates, min. night staysetc
setup and execution of banquets, conferences, and special events. Manage banquet staff, including scheduling with event planners and clients to ensure their needs are met and expectations exceeded. Maintain inventory planning, food presentation, and beverage service as needed. Requirements: Matric A relevant tertiary qualification
setup and execution of banquets, conferences, and special events. Manage banquet staff, including scheduling with event planners and clients to ensure their needs are met and expectations exceeded. Maintain inventory planning, food presentation, and beverage service as needed. Requirements: Matric A relevant tertiary qualification
disciplinary action as needed
reservations Bookings sheets / functions / layouts, special requests for tables – allocated as per management achieving sales targets for the unit – know the daily specials Execute outstanding service standard to achieve Assist to maintain service standards, assist if needed – clutter on table – tables must be set as per management to prevent customer complaints Pre-empt needs of customers – “excellent” customer care / focus
customer and personal services. This includes customer needs assessment, meeting quality standards for services House Hotel
reservations Bookings sheets / functions / layouts, special requests for tables – allocated as per management
This position needs someone who is quick on their feet, dynamic, has drive and is full of energy. Restaurant
This position needs someone who is quick on their feet, dynamic, has drive and is full of energy. Restaurant
additional staff required at events Ensuring client's needs are met during planning process up to and including where events will be hosted, problem solving where needed Team player working with and alongside the operational