Client is known for sophisticated escapes and unique guest experiences. Its ever-expanding luxury hospitality seamless stay for guests through planning of the guest journey and making contact with guests during their updates/feedback Deal with and or escalate guest challenges/complaints Monitor guest feedback received on check-out feedback via social media platforms Ensure that all guest facing teams maintain a professional and polished closely with Finance and Reservations teams Drive Guest feedback to the relevant teams and follow up/schedule
hotel achieves its financial objectives. Develop guest and market intelligence and use the plan to execute world-class personalized service is delivered to the guests, in all locations, by affectively directing the the Hotel Teams on all matters impacting the guest experience. Operate in conjunction with Sales, Finance processes and standards directly affecting the guests ensures their safety and security, together with the relevant teams and specialists. Ensure that guest spaces and facilities are maintained in impeccable
hotel achieves its financial objectives. Develop guest and market intelligence and use the plan to execute world-class personalized service is delivered to the guests, in all locations, by affectively directing the the Hotel Teams on all matters impacting the guest experience. Operate in conjunction with Sales, Finance processes and standards directly affecting the guests ensures their safety and security, together with the relevant teams and specialists. Ensure that guest spaces and facilities are maintained in impeccable
Client is known for sophisticated escapes and unique guest experiences. Its ever-expanding luxury hospitality seamless stay for guests through planning of the guest journey and making contact with guests during their updates/feedback Deal with and or escalate guest challenges/complaints Monitor guest feedback received on check-out feedback via social media platforms Ensure that all guest facing teams maintain a professional and polished closely with Finance and Reservations teams Drive Guest feedback to the relevant teams and follow up/schedule
As a Food and Beverage Duty Manager, you play a key role in overseeing the food and beverage operations exceptional customer service by interacting with guests, addressing their needs and inquiries, handling dining experience for patrons.
Shift Management: Oversee daily operations during shifts
Ordering and Inventory: Assist in managing inventory levels, placing orders for food, beverages as a Food and Beverage Duty Manager, you play a critical role in managing the day-to-day operations of
Boutique Hotel in Franschhoek is requiring hotel manager. LIVE OUT POSITION for qualified candidates based Minimum Requirements: Minimum of 5 years Hotel Management experience within a 5 Hotel/Property Tertiary Tertiary qualification in Hospitality or Hotel Management Advanced computer skills including proficiency in hotel achieves its financial objectives. Develop guest and market intelligence and use the plan to execute world-class personalised service is delivered to the guests, in all locations, by affectively directing the
successful independent profit centre. Ensuring maximum guest satisfaction, through planning, organizing, directing purpose of the company which is "To give our guests a complete experience and a perfect stay" RESPONSIBILITIES
Job purpose: Prioritize satisfying guest needs and exceeding their expectations. Assist the Head Chef