Purpose:
Managing the operations of various centres to maintain/improve profitability, customer service
by the agreed deadline, ensure that all incoming calls are directed to the correct extensions/departments extensions/departments, and assist guests with all outgoing calls.
Part of your role will be to ensure emergency procedures
manner upon their arrival. Manage all incoming calls and inquiries, providing accurate information and
manner upon their arrival. Manage all incoming calls and inquiries, providing accurate information and
per contract of employment Assist with handling calls and reservations Bookings sheets / functions / layouts
per contract of employment Assist with handling calls and reservations Bookings sheets / functions / layouts