governance, excellent customer experiences and service standards, as well as building strategic relationships great memories for our customers. The Hospitality Services & Analytics Manager will be accountable for for providing specialised analytics, and project services and support to enable the hospitality roadmap requirements (F&B and hospitality) within service level agreement timelines, budgets, and quality leave liability, consolidation and scheduling of training needs analysis, and co-ordination of performance
governance, excellent customer experiences and service standards, as well as building strategic relationships great memories for our customers. The Hospitality Services & Analytics Manager will be accountable for for providing specialised analytics, and project services and support to enable the hospitality roadmap requirements (F&B and hospitality) within service level agreement timelines, budgets, and quality leave liability, consolidation and scheduling of training needs analysis, and co-ordination of performance
ensuring that training is done, best practice is followed and ensuring that food service meets the highest and review the service in the front of house at all 3 villages Ensure the Food Service Manager coordinates of house services Implement operational working procedures, to support the delivery of service excellence analysis of service delivery and identify continuous improvements Resolve any complaints in service delivery delivery with Food Service Manager Relieve Food Services Manager when they are on leave Ensure Meal and Refreshment
ensuring that training is done, best practice is followed and ensuring that food service meets the highest and review the service in the front of house at all 3 villages Ensure the Food Service Manager coordinates of house services Implement operational working procedures, to support the delivery of service excellence analysis of service delivery and identify continuous improvements Resolve any complaints in service delivery delivery with Food Service Manager Relieve Food Services Manager when they are on leave Ensure Meal and Refreshment
Restaurant Group KZN Responsibilities: Develop training materials, manuals, and resources that align with brand standards. Conduct engaging and interactive training sessions for new hires and existing employees as food preparation, safety protocols, customer service, and product knowledge. Demonstrate proper techniques consistency in service delivery. Collaborate with store managers and supervisors to identify training needs and regulations, and best practices to continuously enhance training programs and ensure compliance. Foster a positive
Restaurant Group KZN Responsibilities: Develop training materials, manuals, and resources that align with brand standards. Conduct engaging and interactive training sessions for new hires and existing employees as food preparation, safety protocols, customer service, and product knowledge. Demonstrate proper techniques consistency in service delivery. Collaborate with store managers and supervisors to identify training needs and regulations, and best practices to continuously enhance training programs and ensure compliance. Foster a positive
Group in Johannesburg Responsibilities: Develop training materials, manuals, and resources that align with brand standards. Conduct engaging and interactive training sessions for new hires and existing employees as food preparation, safety protocols, customer service, and product knowledge. Demonstrate proper techniques consistency in service delivery. Collaborate with store managers and supervisors to identify training needs and regulations, and best practices to continuously enhance training programs and ensure compliance. Foster a positive
Group in Johannesburg Responsibilities: Develop training materials, manuals, and resources that align with brand standards. Conduct engaging and interactive training sessions for new hires and existing employees as food preparation, safety protocols, customer service, and product knowledge. Demonstrate proper techniques consistency in service delivery. Collaborate with store managers and supervisors to identify training needs and regulations, and best practices to continuously enhance training programs and ensure compliance. Foster a positive
concerns, and contribute to staff development through training programs. Embody Yum!'s teamwork principles Accuracy, Maintenance, Product, and Speed of Service to exceed customer expectations