Experience in training within the QSR / Food related Industry Ability to Facilitate training Ability to to derive training materials from SOP and policies and Quality aspect of the business Valid Driver's license
functions, operation, and mission of the specific department Better than average written and spoken communication preferred Demonstrated ability to lead and develop a department and lodge staff members Demonstrated knowledge confidentiality Excellent organizational management skills Education and Experience Required of the Manager A minimum management or supervisory positions Specialized training in managing human resources, preferred Main duties: meeting with Assistant Lodge Manager and Heads of Department to discuss the daily plan, including arrivals
Front Office, maintenance, and housekeeping departments, ensuring the smooth operation of our hotel.
Key Requirements:
and accountability toward training, regular performance appraisals, department meetings and increased product providing training when opportunities present or are required. • CUSTOMER LOYALTY – Ensure training and implementation Display accountability for the Food and Beverage Department, leading by example at all times and having a approach based on the demands of the Food a Beverage Department. • OPERATIONS – Remain responsible for planning operations in both restaurant and function environments. Train and motivate a team to achieve service excellence
and accountability toward training, regular performance appraisals, department meetings and increased product providing training when opportunities present or are required. • CUSTOMER LOYALTY – Ensure training and implementation Display accountability for the Food and Beverage Department, leading by example at all times and having a approach based on the demands of the Food a Beverage Department. • OPERATIONS – Remain responsible for planning operations in both restaurant and function environments. Train and motivate a team to achieve service excellence
environment. Valid PSIRA certification with a Grade C or higher. Proficiency in computer operations, including familiarity with the Listener program is a plus, though training will be provided. Residency near Wadeville/Germiston
environment. Valid PSIRA certification with a Grade C or higher. Proficiency in computer operations, including familiarity with the Listener program is a plus, though training will be provided. Residency near Wadeville/Germiston
in maintenance, front office and housekeeping departments as per operational requirements Summarise guest and regularly update / review the VIP structure Training and Development Ensure hotel/operations induction your staff training Monthly tests are issued to staff Ensure regular on-the-job training is taking place place in your departments Recruitment Ensure the correct recruitment process is followed for all new recruits times Ensure the dress code procedures for the department is in place Ensure fair and equitable discipline
in maintenance, front office and housekeeping departments as per operational requirements Summarise guest and regularly update / review the VIP structure Training and Development Ensure hotel/operations induction your staff training Monthly tests are issued to staff Ensure regular on-the-job training is taking place place in your departments Recruitment Ensure the correct recruitment process is followed for all new recruits times Ensure the dress code procedures for the department is in place Ensure fair and equitable discipline