governance, excellent customer experiences and service standards, as well as building strategic relationships great memories for our customers. The Hospitality Services & Analytics Manager will be accountable for for providing specialised analytics, and project services and support to enable the hospitality roadmap requirements (F&B and hospitality) within service level agreement timelines, budgets, and quality leave liability, consolidation and scheduling of training needs analysis, and co-ordination of performance
maintenance will be beneficial Experience with electrical, mechanical, and plumbing maintenance will be
Manager. We are committed to delivering unrivaled service and conserving the natural beauty of our environment lodge and maintaining the highest standards of service. You will report directly to the General Manager experiences by overseeing all aspects of guest services. Foster strong relationships with guests, addressing adherence to company policies and standards. Implement training programs to enhance staff skills and ensure continuous experiences by overseeing all aspects of guest services. Foster strong relationships with guests, addressing
This role ensures that our Food and Beverage services are of exceptional quality, offering outstanding
Competencies:
ability to inspire a team to deliver outstanding service.
Key Responsibilities:
service.
level
and also about any last-minute events. Guides and trains the subordinates daily to ensure high motivation arise. Assess quality control and adhere to hotels service standards. Carry out any other duties as required Ability to assess quality control and adhere to service standards Ability to clearly define productivity
and also about any last-minute events. Guides and trains the subordinates daily to ensure high motivation arise. Assess quality control and adhere to hotels service standards. Carry out any other duties as required Ability to assess quality control and adhere to service standards Ability to clearly define productivity
information about restaurants, activities and services Host and engage with guests in the restaurants all merchandise Assistance in food and beverage service Setting up buffet, honesty bar, braai and preparing
eye for detail with regard to all lodge rooms, service & food